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Answer:
A. "If they can get away with it, so can I"
Explanation:
Social-psychological research has revealed that exposure to televised violence might weaken viewers' inhibitions about using violence in their own lives. In other words, this means that by watching violence on TV, people will more likely think that violence is an option they can use in their day-to-day life.
Therefore, if Peter is one person that might be inhibited when watching violence on TV, he will likely think "if they can get away with it, so can I" when he watches a violent cops-and-robbers show since he will think that violence is an option in his day-to-day life.
Hint: Pretend you are a Loyalist
the answer is popular sovereignty. hope this helps :)
Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.