Answer:
Identify the problem.
Explanation:
This is the first step of trouble shooting.
The technician must first of all most be able to identify what could have led to the problem ( the computer not turning on). He will think of possible things that could lead to that issue first before knowing what next to do.
Answer:
representativeness bias
Explanation:
Representativeness bias can be defined as a process which typically involves potential investors discarding or disregarding a sample size when constructing their views about the future based on past events or happenings.
In this scenario, your two best friends told you about a person they know who successfully started a small business. That's it, you decide; if they can do it, so can you without considering other factors associated with business.
Thus, this is is an example of representativeness bias.
Answer:
Conflict management plays a very important role at workplaces to prevent conflicts and for the employees to concentrate on their work. The team leaders must ensure that the roles and responsibilities of each and every employee are clearly passed on to them.