When a customer does not understand his or her role in the service delivery process, he or she is contributing to provider: Gap 3
<h3>What is the Gap 3?</h3>
Gap 3 : The chasm between service quality requirements and actual service provision
The service members may encounter situations that cause this gap. It could happen as a result of poor training, inability, or reluctance to uphold the required service standards. It could result from ineffective evaluation and compensation systems. This disparity is primarily due to ineffective recruitment.
This gap may be caused by a failure to balance supply and demand. Also lacking are context, perceived control, and empowerment. An illustration would be a restaurant that communicates highly stringent criteria for the food it serves, but the personnel might not receive the right training on how to adhere to those standards.
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Answer:
The shareholders equity as of 31 December, 2018 is $32,240
Explanation:
Here for calculating the shareholders equity we will first have to find the total paid in capital of the Yellow enterprises and after that we will subtract the deficit balance that is remained in the retained earnings account, by doing this we will get the total paid in capital and retained earnings. Now we just have to subtract the treasury stock from the total paid in capital and retained earnings to get the remaining balance , which would be the shareholders equity of the Yellow enterprises.
so first step would be taking out total paid in capital =
common stock
+
paid in capital(excess of par)
+
paid in capital treasury stock
= 2700 + 31,500 + 1300
Total paid in capital = $35,500
Next step is to subtract deficit balance in retained earnings from this to get the total paid in capital and retained earnings =
total paid in capital - deficit balance in retained earnings
Total paid in capital and retained earnings = $35,500 - $3000
= $32,500
Now the last step for taking out shareholders equity we will subtract the treasury stock from the total paid in capital and retained earnings,
Shareholders equity = total paid in capital and retained earnings
-
treasury stock at cost
= $32,500 - $260
= $32,240
Answer:
b. An increase of $15 million
Explanation:
The computation of the cash impact of the change in working capital is shown below:
As we know that
Working capital = Current assets - current liabilities
So, the change in working capital is
= Increase in current assets - increased in current liabilities
= $40 million - $25 million
= $15 million
Hence, the b option is correct
Answer:
1. True
2. False
Explanation:
A perfect competition is characterised by many buyers and sellers of homogenous goods and services. Market prices are set by the forces of demand and supply. There are no barriers to entry or exit of firms into the industry.
In the long run, firms earn zero economic profit. If in the short run firms are earning economic profit, in the long run firms would enter into the industry. This would drive economic profit to zero.
Also, if in the short run, firms are earning economic loss, in the long run, firms would exit the industry until economic profit falls to zero.
An example of perfect competition is the market for farm produce.
I hope my answer helps you
It should be the price right?
