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scoundrel [369]
3 years ago
13

A customer came to your department with an urgent question. You promised her that you wouldcollect information about her questio

n and answer it by noon. It will take you at least 20 minutes togather the information needed to provide an answer. It is now 11:50 a.m. Your supervisor justscheduled a 30-minute meeting to start at noon. This meeting is for all employees in yourdepartment. You decide to:
Find the customer after the meeting and apologize.
Ask your supervisor if you can be late for the meeting.
Arrange to have the customer call you back at a better time.
Contact the customer right away and hope that she can be found.
Business
1 answer:
Lapatulllka [165]3 years ago
6 0

Answer:

The answer is: Ask your supervisor if you can be late for the meeting.

Explanation:

A golden rule in customer service is <em>"treat your customers as you would like to be treated if you were the customer</em>".

So imagine yourself in the customer's position. Would you like your question answered as soon as possible, or would you rather wait around someone else's office wasting your time? It´s not very hard to decide.

Any supervisor will understand if you are going to be late because you are helping a customer.  

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A company purchased a piece of equipment for $350,000 in 2008. As of 12/31/2015, $215,000 of depreciation expense had been recog
zhuklara [117]

Answer:

The equipment's net book value on 12/31/2015 is $ 135000.

Explanation:

Net book value of the equipment on 12/31/2015 is given by:

Net book value = cost of the equipment - depreciation expense recognized until 12/31/2015

                          = $ 350000 - $ 215000

                          = $ 135000

Therefore, the equipment's net book value on 12/31/2015 is $ 135000.

7 0
3 years ago
Happy​ Trails, Inc. manufactures railway coaches and uses the FIFO method of process costing to record costs. The Workminusinmin
sertanlavr [38]

Answer:

80 % of materials ;  43 % of conversion costs

Explanation:

The FIFO method traces equivalent units for materials and conversion costs for the following categories :

  1. Opening Work in Process units
  2. Units started and completed
  3. Ending Work in Process units

So the units not completed from last months are the first to be completed during the month (hence To finish Opening Work in Process). During the year there are units started and completed (hence Units Started and Completed) and units started that never gets completed (hence Ending Work in Process units).

All these physical units need to be expressed to the percentage of work done on them - equivalent units.

The question is focusing on Number 3 - Ending Work in Process units. So 80 % of materials and 43 % of conversion costs were added during October for these units.

4 0
3 years ago
A Registered Representative sold a deferred variable annuity to an unmarried 18 year old high school senior who had just inherit
vova2212 [387]

Answer:

c)

Explanation:

The costumer has no spouse or dependents.  This negates the value of the death benefit.  The founds has no liquid due to the surrender fees, and there is also 10% penalty on withdrawals before age 59.5

3 0
3 years ago
A corporation has perpetual life, until one of its shareholder dies true or false
Svetach [21]
False

A corporation wouldn't have perpetual, or everlasting, life if the death of one of its shareholder could end it. Perpetual means never ending.
7 0
3 years ago
When interviewing job candidates, Anka's first impression was more favorable to Louisa, who dressed in designer clothes and atte
Lady_Fox [76]

Answer:

The correct answer is letter "E": perception of social status.

Explanation:

The perception of social status refers to discriminating people by the level of income and lifestyles they have. People with higher buying power are usually seen as smarter and more educated while those with below-average income are usually seen with relative mistrust.  

This is a stereotype that leads to having incorrect ideas of how people are. In front of job interviews, all applicants must be evaluated based on their <em>qualifications, skills, </em>and <em>experience</em> rather than on what is the price tag of the clothing they are wearing.

3 0
3 years ago
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