Answer:
Organizations are responding to social media complaints using all of the methods indicated. This provides more tools to avoid any type of repercussions.
Explanation:
- Adding non-disparagement clauses in consumer contracts. When someone downloads an app, a user must accept an agreement, sometimes so extense and complicated, that the user will just click <em>Accept</em>. T<u>hese agreements or contracts could include protections</u> so costumers don't speak negatively about a company.
- Increasing the legal staff in the organization. In the case of legal actions, the best protection is to have several attorneys<em> preparing documentation in advance</em> and <u>receiving notification of all potential complaints from community managers</u>.
- Zeroing in one statement that is not true and ignoring the rest. The community manager can take action reducing importance to any complaint created by a consumer, and disregard all related comments. This will make appear the <em>complaint as something unfounded </em>and will lose importance to the eyes of other consumers.
- Deleting unfriendly posts. The most aggressive form of control, and the one that could affect the corporative image the most. Since customers are denouncing something that feels is affecting them directly, the deletion of this complain could be seen as censorship, and tyrannic. Even though the company <u>could set rules</u> to avoid discrimination and violence on their social networks, a comment sent to get help about a situation that affects a customer directly is not correct from a <em>marketing or public relations stand.</em>
Answer:
The correct answer is: Person perception.
Explanation:
Person perception is a term that can be understood as the individual's tendency to form opinions and impressions of other individuals. These impressions are formed based on observation, preconceived information, biases, intuition and different cognitive processes.
In this particular case, Ruby engaged in the process of: Person perception.
D. Attending a mosque because you believe it is the right thing to do.
Answer:
a. Malika decides to stop being a stay-at-home mother and enters the workforce because the economy is booming.
Explanation:
Inter-temporal substitution refers to the practice to work more when the returns are expected to be higher. In a booming economy, the returns are expected to be higher compared to that in a recession. Thus people took the opportunity to work more than they required to save for future consumption.
Answer:
UCS = the car accident
UCR = anxiety (shaken up; tenses up)
CS = brake lights
CR = anxiety about brake lights
Explanation:
In classical conditioning, a new behavior is learned through the pairing of a strong stimulus with a previously neutral stimulus. UCS stands for unconditioned stimulus, UCR for unconditioned response, CS for conditioned stimulus, and CR for conditioned response.
In the passage, the UCR car accident becomes associate with a neutral stimulus, brake lights. Before the accident, brake lights did not cause any tensing up in Emily; they merely meant the car in front of her was slowing down. Because of the accident, brake lights took on a new meaning and began to cause her UCR anxiety. Now, a new behavior has been conditioned. CS brake lights have become a synonym for accident, causing CR anxiety.
