Question

Dongfang has recently moved up to shift manager at Common Grounds, a popular local coffee shop. When she was a barista, she greatly enjoyed talking to the customers about different grounds of coffee and creating new drinks for her regular customers. When her replacement, Holly, started, Dongfang continued to perform the same tasks she had enjoyed before Holly was hired. Dongfang is spending time on ______. Group of answer choices a) leading b) nonmanagement c) functions d) controlling e) planning.

Answer 1

Answer:

Dogfang is spending time on B. Non-management functions.

Explanation:

A position comes with certain management functions that the person needs to carry on in order to be productive in it. Once an individual has been moved to another position, he/she has other functions that need to be fulfilled.

In this case, Dogfang has become the manager but she still carries out functions she had when she was a barista because she enjoys them. These count as non-management functions because they are no longer part of her new position as shift manager but she still carries them out.