The law of optics applicable in this scenario is the Snell's Law which states that the ratio of the index of refraction of two media is equal to the ratio of the sine of the angle of reflection and sine of the angle of refraction. In equation form: n₁ / n₂ = sin b / sin a
I think it’s a loyalty marking program. I think it’s that because I feel like it’s the only answer that really makes sense bc the customer is being loyal to the service in order to receive their “reward”