Answer:
d.a customer interacting with a franchise employee
Explanation:
Customer contact points are avenues through which a company interacts with its customers directly. The modes of interactions include phone calls, written communication, online interactions, or one-on-one customer support. 
Many businesses recognize the importance of customer contact points. They invest heavily to ensure that the customer gets a wonderful experience at the contact points. 
 
        
             
        
        
        
It should be noted that the competitive advantage of Johan's company is being affected by Demand conditions.
<h3>What are Demand conditions?</h3>
Demand conditions  can be regarded as the size and nature of the customer base for products,  and this usually bring about innovation and product improvement. 
This is why Johan was happy that consumers had asked for a better grade of plastic for the toys his company produced. 
Learn more about Demand conditions at:
brainly.com/question/4804206
 
        
             
        
        
        
Answer:
d. Over time
Explanation:
The interest revenue will be recognize over time, regardless of the payment
If we only recognize revenue at payment due, if the bank client doesn't paid then we cannot recognize the accrued interest receivable.
We will recognize over time.
 
        
             
        
        
        
I think that answer is 1.5 
        
             
        
        
        
The covenant is against encumbrances.
<h3><u>
what is an encumbrance?</u></h3>
A claim made against a piece of property by someone who isn't the owner is called an encumbrance. 
- Encumbrance may affect the property's ability to be transferred and limit its free use until the encumbrance is removed. 
- Real estate is subject to the most prevalent kinds of encumbrances, such as mortgages, easements, and property tax liens.
The previous property owner failed to disclose to Li Meng that there was an easement across the property.
Learn more encumbrance with the help of the following link:
brainly.com/question/14844424?referrer=searchResults
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