So I try to help
Step-by-step explanation:
I don't no sorrry
Answer:

And we can find this probability using the normal standard table or excel and we got:

The figure shows the calculation for this case.
Step-by-step explanation:
Previous concepts
Normal distribution, is a "probability distribution that is symmetric about the mean, showing that data near the mean are more frequent in occurrence than data far from the mean".
The Z-score is "a numerical measurement used in statistics of a value's relationship to the mean (average) of a group of values, measured in terms of standard deviations from the mean".
Solution to the problem
Let X the random variable that represent the hardness of a population, and for this case we know the distribution for X is given by:
Where
and 
We are interested on this probability

And the best way to solve this problem is using the normal standard distribution and the z score given by:

If we apply this formula to our probability we got this:

And we can find this probability using the normal standard table or excel and we got:

The figure shows the calculation for this case.
Answer:
x= 3/5
Step-by-step explanation:
Remember that, for independent events, the probability that both occurr is the product of the individual probabilities.
a) Probability of being contacted: 78% = 0.78
Probaility of refusing: 1 - 22% = 1 -0.22 = 0.78
Combined probability: 0.78*0.78 = 0.6084
b) The probability of failing to contact or making contact and not geeting them to agree 1 - the probability of contacting and getting them to agree.
The probabilityof contacting and getting them to agree is 0.78*0.22 = 0.1716
The the answer to this question is 1 - 0.1716 = 0.8284
The propability is the least chance because it is the lowest time frame that it is on for