Cory Randle is an MIS manager for an international consulting firm. Cory travels to different European countries where he implem
ents news response tracking systems. Some of the metrics he uses to track the performance of his system include tracking the response time it takes to respond to Twitter posts mentioning the news station, as well as the speed and accuracy of content posted on numerous websites and social media sites. What type of metrics is Cory using to measure his system?
From the question, we are informed that Cory Randle tracks the performance of his system by tracking the response time it takes to respond to Twitter posts mentioning the news station, and as the speed and accuracy of content that are posted on numerous websites and social media sites.
The type of metrics that Cory is using to measure his system is efficiency metrics. It should be noted that this is to determine how efficiently a company is using its resources whether the resources are being used well or they're inefficiently used and wasted. The metrics can also be used to determine how effective management is.
