Answer:
rapport
Explanation:
Rapport means close and harmonious relationship. In sales and marketing building relationship is crucial factor. It becomes even more important if the client is new and potential one. To develop relationship, it is important to that person involved have similar attitude, behavior or interest. This helps in generating positive perspective from other person and show reciprocal behavior. It helps to develop favorable verbal and non verbal interaction among the people involved.
In the problem mentioned Steve wanted to develop positive image so that interaction can be taken forward positively. Hence, he begins talking about thing in which client has interest. In doing so he is trying establish rapport with the client.
<u>Schema </u>is the mental structure that aids in the processing and interpretation of information.
Schema is a cognitive tool. It is the mental structure that individuals use for processing and interpretation of information. This guides cognitive processes and accompanying actions.
Through the schemata, people categorize things and situations around them based on some common features and elements, using these classifications then to understand and predict their world.
Sensory and conceptual information is processed, classed, and stored within these mental structures. This cognitive faculty helps one to function in the world by helping us understand things and events, and make conclusions and predictions about different circumstances.
Schemata includes the worldview, stereotypes, and rubrics one has.
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Answer:
C. The words one and sun rhyme
In high-income nations today, many of the goods and services that we consume are information goods. examples of information goods and services include the mass media.
Mass media is communication that reaches a large audience, whether written, broadcast or oral. This includes television, radio, advertising, movies, the internet, newspapers, magazines, etc. Mass media is a major force in modern culture, especially in America.
Mass media refers to various media technologies that reach large audiences through mass communication. The technology through which this communication takes place spans a variety of means. Broadcast media transmit information electronically through media such as movies, radio, recorded music, and television.
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