Answer:
Probability that the time between the next two calls is between 3 minutes and 7 minutes is 0.2442.
Step-by-step explanation:
We are given that the time between calls made to Amazon's customer service is exponentially distributed with a mean of 10 minutes.
<em>Let X = time between calls made to Amazon's customer service</em>
The probability distribution function of exponential distribution is given by;
where,
= parameter of distribution.
Now, the mean of exponential distribution is =
which is given to us as 10 minutes that means
.
So, X ~ Exp(
)
Also, we know that Cumulative distribution function (CDF) of Exponential distribution is given as;
, x > 0
Now, Probability that the time between the next two calls is between 3 minutes and 7 minutes is given by = P(3 min < X < 7 min)
P(3 min < X < 7 min) = P(X < 7 min) - P(X
3 min)
P(X < 7) =
= 1 - 0.4966 = 0.5034 {Using CDF}
P(X
3) =
= 1 - 0.7408 = 0.2592
<em>Therefore, P(3 min < X < 7 min) = 0.5034 - 0.2592 = 0.2442.</em>
Hence, probability that the time between the next two calls is between 3 minutes and 7 minutes is 0.2442.