Answer:
Kofi aka Da Flex
Explanation:
Not sure but i think this might be the answer
Answer and Explanation:
Heidi Ganahl is explaining the preparing aspect of the management process. The first management role is the planning component which is the management process.
Heidi, before the new franchise is created, will have to clarify the performance standards and metrics. It will need to include detailed, but easy-to-understand plans, involving strategic planning, to ensure continuity between the new owner and the entire franchise.
Shay was trying to: resist being defensive.
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Explanation:</u></h3>
The term resist refers to the act of withstanding. It is an act through which a person fights firmly and strongly. The act through which an individual induces threats through the behaviour refers to be defensive. It makes them to be unique in the task they do. A person will be resist and defensive when he or she knows that their work is good enough and there will be no pint to prove them wrong or blamed.
In the given scenario, Shay knows that she performed better and he prepares herself not to be angry in the meeting held by her supervisor. She prepares herself with the entire question that will be asked her by the supervisor and how she must react to those questions. Thus, Shay was trying to: resist being defensive.
Positive reputation in local community would attract new customer
