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Nina [5.8K]
3 years ago
12

Which of the following proposes that job satisfaction has a positive effect on customer service, which flows on to shareholder f

inancial returns?
Business
1 answer:
mezya [45]3 years ago
7 0

Answer:

Service profit Chain model

Explanation:

A service profit chain model is a theory that explains how the job satisfaction of employees influences the profitability(or profit making) of a company through indirect means such as service quality, customer loyalty, among other things.  

Cheers

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