Answer: Communication skills are key to make a good law enforcement officer regarding problems in difficult situations. It is mainly important because having effective communication skills builds trust, respect, and understanding to the situation, and to the other individual. What makes a good law enforcement officer is one that knows how to communicate in order to achieve and solve problems or concerns using reliable and effective information. Therefore, the officer can operate through the difficult problem no matter the circumstance if using key skills through communication. Without this requirement, an officer would not be able to handle various situations which can lead to a more chaotic, difficult, unnecessary, or even dangerous situation.
There is a website that is called Frequently Used terms and Phrases posted by New York State. (I would have posted the link but when I did the first time, my response was deleted.)
It gives you the break down on many words pertaining to CJ.