Answer:
b. Try not to argue with her or be defensive.
c. When talking with her, use clarifying statements to show her you understand the problem.
d. Don't dismiss what she says the problem might be.
Explanation:
In facing or relating with a difficult client as a customer relation officer, one of the basic things to do is to avoid arguing with her or to be defensive. You simply avoid anything that will lead to argument, politely and calmly make your point and pass it across.
The next thing needed to be done is to ensure you clarify her properly, leave no room for doubt from her concerning your knowledge on the product.
Finally, dont overlook her complaint on what the problem is, show empathy, listen through and offer your best solution.
Answer:
true because of statute of limitations
Explanation:
Statute of limitations -
It is the law , according to which it decides the maximum number of times the party have to initiate the legal proceedings , is known as the statute of limitations .
The number of times , depends on the offense severity .
In case of very serious offence like murder , there are no maximum period of time .
Hence from the question , Callie's statement is true , due to statute of limitations .
Answer:
Globalization only happens within ONE country.
False
