7. a) Loyal customers are most valued because they continue to bring business over time
9. b) quality costs are all the costs that results from defects and that are incurred to prevent defects.
14. b) inseparability
16. a) fluctuating demand (fluctuation means change/going up and down)
19. a) one seller and many buyers.
Answer:
False.
Explanation:
Communication through business messages should convey the information in the simplest words so that the other party can easily understand what is being said. It also needs to be brief and to the point.
Using high level diction liberally in business communication leads to unclear messaging. The reader may not know the meaning of the words so the aim of communication will be defeated.
Also high level diction can have different meanings in different circumstances.
High level diction should be used sparingly, and simple diction is preferred.
Risk that are caused by the response to the another risk is known as secondary risk. The first option is correct.
<h3>What are risk?</h3>
Risk refers to the possibility of the danger or harm. For example there is risk involved to change the career. The risk taken can lead to any outcome it can be positive or negative.
There are various kinds of risk one of those kind is the secondary risk in which the risk is taken as a result of the previous actions taken to deal with the situation.
Thus the correct option is Secondary risk.
Learn more about residual risk here:
brainly.com/question/6041526
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