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In the context of evaluating service quality, _____ refers to the knowledge and courtesy of employees and their ability to conve

AlexFokin [52]

In the context of evaluating service quality, assurance refers to the knowledge and courtesy of employees and their ability to convey trust. Assurance is defined as having confidence in one's abilities and a promise, guarantee from others. In the context of evaluating service quality, having assurance means you can trust that the quality of the service being provided will be to the best of the organizations abilities. You never want to feel like you aren't sure if the quality of service you're going to be paying for may or may not be great.

8 0

4 years ago

Ariana withdrew $400,000 out of her personal savings account and used it to start her new Internet cafe. The savings account pay

Vikki [24]

Answer:

The Ariana's accounting profit for the year was $6,000

Explanation:

Accounting Profit : The accounting profit is that profit which records the difference of total revenues and total direct cost.

Where,

Total revenues includes sales revenues

And total cost includes monetary cost, etc.

So,

Accounting profit = Total revenues - Total cost

where

Total revenues = 2,000 × $2.5 + 4,000 ×$2.5 = $15,000

Monetary cost = $9,000

So,

Accounting profit = $15000 - $9000 = $6,000

Hence, the Ariana's accounting profit for the year was $6,000

7 0

3 years ago

A company has two products: standard and deluxe. The company expects to produce 37,775 standard units and 63,640 deluxe units. I

jarptica [38.1K]

Answer:

Results are below.

Explanation:

First, we need to calculate the activity rates for each cost pool:

Predetermined manufacturing overhead rate= total estimated overhead costs for the period/ total amount of allocation base

Activity 1= 103,850 / (2,500 + 5,250)= $13.4 per unit of activity

Activity 2= 106,000 / (4,500 + 5,500)= $10.6 per unit of activity

Activity 3= 95,120 / (3,000 + 2,800)= $16.4 per unit of activity

Now, we can allocate overhead to Standard:

Allocated MOH= Estimated manufacturing overhead rate* Actual amount of allocation base

Standard:

Activity 1= 13.4*2,500= $33,500

Activity 2= 10.6*4,500= $47,700

Activity 3= 16.4*3,000= $49,200

Total allocated costs= $130,400

Finally, the unitary cost:

Unitary cost= 130,400 / 37,775

Unitary cost= $3.45

7 0

3 years ago

All of the following must be disclosed on municipal bond trade confirmation EXCEPT: A "In Whole" call dates B For revenue bonds,

Mashcka [7]

Answer:

The correct answer is D. For general obligation bonds, the source of income backing the issue.

Explanation:

There is no requirement to disclose the source of income that supports a general obligation issue because it must be a taxing power. The MSRB requires that the type of income that supports an income bond issue be disclosed, as well as the name of the corporate guarantor of the industrial income bonds. The dates of the calls "in their entirety" must also be disclosed in the customer confirmations, as they may affect the price of the issuance according to the rules of the MSRB (the MSRB requires that if a bond quoted based on performance is negotiated with a premium, and if it is enforceable "in its entirety" on pre-established dates and prices, then the dollar price must be calculated at the date of the call instead of the expiration date, since it is most likely to be called ).

5 0

3 years ago

The purpose of reporting Current Maturities of Long-Term debt is to: a. report any portion of a long-term borrowing that is to b

Ket [755]

Answer:

Correct option is (d)

Explanation:

Current liabilities are part of obligations of the organization that it needs to meet within one year. Current maturities of long term debt represents that part of long term debt such a bonds or loans that need to be paid of in the current financial year.

It is shown as a separate item in the balance sheet as it is paid off using highly liquid asset such as cash.

5 0

3 years ago