I think, there should be options to choose. Anyway, my answer is: The aim of <span>customer relationship </span>is to produce high customer equity, the total combined customer lifetime values of all of the company's customers.
Answer:
This method of allocation, called first come, first served, is often used to distribute cheap tickets to rock concerts, sporting events, movies, and many other events. The first come, first served method does a fairly good job of allocating tickets to the people who want to see the show the most.
Answer:
D. public relations
Explanation:
Public relations refers to the different approaches a company uses to disseminate information about its products and services to its customers and other stakeholders. Public relations involves crafting unique and catchy communication and using the media to and other mediums to create and sustain a strong brand image to the target audience.
An organization does not pay for public relations messages. It engages or participates in publicized events. The media and medium attending the events pick and publish positive messages about the organization.
Public relations is all bout creating a good reputation in society. Organizations engage in charitable works or sponsors events as public relations events.
Group of answer choices.
A. Most online shoppers will only buy products if they can voice their opinions about them after the purchase.
B. Most online shoppers search the Internet for ratings and reviews before making major purchase decisions.
C. Negative consumer feedback can actually attract more customer interest in the product.
D. Allowing consumer feedback makes it less likely that consumers will provide their feedback.
E. Consumers are more likely to say positive things about companies that value their opinions.
Answer:
B. Most online shoppers search the Internet for ratings and reviews before making major purchase decisions.
Explanation:
Customer relationship management can be defined as a strategic process which typically involves combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Thus, this set of employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.
This ultimately implies that, customer relationship management is focused on developing an ongoing connection between a business firm (organization) and all of its customers, as well as potential customers.
Hence, it is very important for Prime Computers to encourage customer feedback on its website and as a policy because most online shoppers (customers) usually engage in an online search in order to see other customer's ratings and reviews of company's product or service before making major purchase decisions.
It is easier to stick to a budget if you can spend some money on things you enjoy.
