Karen is waiting by the lockers before school for her friend Richard. They had agreed to look over the history review sheet toge
ther to be ready for the test later that day. Richard shows up late with uncombed hair and wrinkled clothes. Karen: "You're five minutes late and you look like a wreck!" Richard: (slams his locker) "You know, I don't have time for this." Karen: "Fine! Figure out the test on your own!" Explain what went wrong. Then, rewrite the scenario, showing how Karen can model appropriate communication skills and achieve a different result.
Maybe Karen instruction about time concerning the meeting was not clear to Richard and her emotions interfered with their conversation
Explanation
Richard came to meet Karen <u>late and unprepared</u><u>.</u> He was committed to look over the history test but <u>the heat at the moment</u><u> created unconducive environment for the two to revise</u>. Karen should have noticed that Richard was unprepared thus approach the conversation<u> by choosing words carefully</u> while keeping in mind the state of his receiver and the words to use. Karen could have ignored the challenges and get specific by going straight to the point which was history revision.
