These are all aspects of emotional intelligence (also known as emotional quotient). Emotional intelligence (EI) refers to the ability to understand and recognise your own emotions and feelings and the emotions of others. The theory of EI was first introduced by Michael Beldoch, but it gained popularity when journalist David Goleman wrote a book about EI. Goleman proposed a model of five factors, that could increase someone's success and leadership skills. These five factors are self-awareness (the ability to understand and evaluate your own feelings, thoughts, skills, weaknesses and goals), motivation, impulse control (self-regulation), mood management and people skills (empathy).
The bystander affect or bystander apathy, is a social psychological theory that states that individuals are less likely to offer help to a victim when there are other people present
