<u>Answer:</u>
<em>Internal marketing efforts.</em>
<u>Explanation:</u>
The chain that links service firm profits with employee and customer satisfaction is service profit chain. - intangibility: cannot be seen, tasted, felt, heard or smelt before they're bought.
- Inseparability: services can't be separated from their providers.
- Variability: quality of services depends on who provides them and when, where and how.
- Perishability: services can't be stored for later use or sale.
<u>5 links: </u>
- <em>Internal service quality</em>
- <em>Satisfied and productive service employees</em>
- <em>Greater service value</em>
- <em>Satisfied and loyal customers</em>
- <em>Healthy service profits and growth</em>
Answer:
b. sustainable supply chain management
Explanation:
In this case, it is correct to state that Craft Brewery Inc. is practicing sustainable supply chain management.
This is a practice that is beneficial to the company because it reduces production costs by recycling and reusing beverage bottles and also encourages consumers to adopt good environmental preservation actions.
Sustainability is an increasingly growing issue in society, and consumers are increasingly willing to consume from companies that adopt strict standards of environmental protection, therefore the strategy of Craft Brewery inc. it will increase employee perception and satisfaction, making the company more positioned in the market.
Are there any choices? I would say black market if that's a choice or if its a write-in question.
Answer:
Qualified Long-Term Care.
Explanation:
Qualified Long-Term Care includes services that are required for diagnostic, preventive, therapeutic, curing, treating, mitigating, and personal care services that is given to a person that is chronically ill.
A person that is chronically ill is qualified for this insurance plan.
Because of this policy that is used by Eliza she can deduct the premiums she pays that exceed 10% of her adjusted gross income. Once she turns 65, she can deduct the premiums that exceed 7.5% of her adjusted gross income.
