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sasho [114]
3 years ago
8

A call center is a _______. JIT CMA CIC SFA

Computers and Technology
1 answer:
sp2606 [1]3 years ago
4 0

Answer: CIC

Explanation:

A call center is a customer interaction center (CIC) and it is the interface between call center agent with the customers directly. CIC are connected by the external telephone system and it uses as call center.

And the caller are basically identify by the telephone number and customer information are display in the CIC.

CIC are the modular structure for communication which include various components of CIC and framework.

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Answer: A) Phishing

Explanation:

Phishing is type of attack in computer field that is processed to hack or steal the data of authorized user.The attacker acts as trusted party and then interacts with the authorized user through email or messages to gain  confidential information like pin code, credit card number, login details etc of that user.

  • According to the question, colleague is experiencing phishing as he has been requested for pin-code and credit-card number from a wrong source behaving as authorized bank.
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The security principle being referred to here is:

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