Answer:
The correct answer is Points of interaction.
Explanation:
The term touchpoint refers to all the points of contact between the client and a brand “that imply an interaction with a human need, at a specific time and place” (Risdon, 2013).
If there is an interaction then there is also an exchange of value between the individual and the organization. And professionals in Customer Experience have to understand what kind of value flows. We must ensure that the perceived value is greater than the cost.
On the other hand, the fact that an interaction occurs before a specific human need tells us that we must know what drives it. The need is what marks the nature of the interaction. In other words, the design of an experience changes radically depending on the needs involved.
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Answer: The answer is B mail carriers
Explanation:
Answer: $15
Explanation:
A copayment or copay simply refers to a fixed amount that is paid by a patient for a covered service, before the patient will receive service. It is an insurance policy which someone who's insured will pay whenever he or she access a medical service.
In this case, since the patient has a copay of $15, then the patient will have to pay $15.
Answer:
D. Evidence of title transfer of goods to customers.
Explanation:
The bill of lading is a legally binding document that provides the carrier and shipper with all of the necessary details to accurately process a shipment. It has three main functions. (1) it is a document of title to the goods described in the bill of lading. (2) it is a receipt for the shipped products. (3) the bill of lading represents the agreed terms and conditions for the transportation of the goods.
