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Nataly_w [17]
3 years ago
9

"A call center has a total of 12 telephone lines coming into its customer service department, which is staffed by 5 customer ser

vice representatives. On average, 2 potential customers call every minute. Each customer service representative requires, on average, 2 minutes to serve a caller. After great deliberation, management has decided to add another line, increasing the total to 13. As a result, the call center can expect the following:"
a. The proportion of potential customers getting a busy signal will
1. Increase
2. decrease
3. be unchanged

b. Average flow time experienced by customers will
1. Increase
2. decrease
3. be unchanged
c. Average utilization of customer service representatives will

1. Increase
2. decrease
3. be unchanged
Business
1 answer:
Dmitrij [34]3 years ago
7 0

Answer:

A...increase

B...be unchanged

C....increase

Explanation:

It should be understood that it is only the telephone lines that was increased and not the number of the customer representatives, and also the number of the time they were using to attend to each customer was not reduced. So in this case, the number of customers that will be experience delay will definitely increase, why the time spent on phone by the customer representatives will remained unchanged, and the customer representatives utilization will increase too.

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The slope and position of the long-run aggregate supply curve
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<span>Suppose the Fed doubles the growth rate of the quantity of money in the economy. In the long run, the increase in money growth will change which of the following? Check all that apply.

__ The price level
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(graph goes here)
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5 0
3 years ago
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Explain the difference between a checking and a savings account
lianna [129]

Answer: Heyaa! :)

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7 0
3 years ago
You have just turned 30 years​ old, have just received your​ MBA, and have accepted your first job. Now you must decide how much
Nata [24]

Answer:

Annual deposit= $21,568.87

Explanation:

Giving the following information:

You have just turned 30 years​ old. Every dollar in the plan earns 9 % per year. You cannot make withdrawals until you retire on your 60th birthday.

You will need $ 98,000 per year starting at the end of the first year of retirement and ending on your one-hundredth birthday.

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FV= {A*[(1+i)^n-1]}/i

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A= (2,940,000*0.09)/[(1.09^30)-1]= $21,568.87

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