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Nataly_w [17]
3 years ago
9

"A call center has a total of 12 telephone lines coming into its customer service department, which is staffed by 5 customer ser

vice representatives. On average, 2 potential customers call every minute. Each customer service representative requires, on average, 2 minutes to serve a caller. After great deliberation, management has decided to add another line, increasing the total to 13. As a result, the call center can expect the following:"
a. The proportion of potential customers getting a busy signal will
1. Increase
2. decrease
3. be unchanged

b. Average flow time experienced by customers will
1. Increase
2. decrease
3. be unchanged
c. Average utilization of customer service representatives will

1. Increase
2. decrease
3. be unchanged
Business
1 answer:
Dmitrij [34]3 years ago
7 0

Answer:

A...increase

B...be unchanged

C....increase

Explanation:

It should be understood that it is only the telephone lines that was increased and not the number of the customer representatives, and also the number of the time they were using to attend to each customer was not reduced. So in this case, the number of customers that will be experience delay will definitely increase, why the time spent on phone by the customer representatives will remained unchanged, and the customer representatives utilization will increase too.

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A c corporation earns $9.50 per share before taxes. the corporate tax rate is 39%, the personal tax rate on dividends is 10%, an
Viktor [21]

The total amount of taxes that the company will pay will be calculated as under -

Total taxes paid = (Taxes on income) + (Taxes on dividends)

Total taxes paid = ($ 9.50 X 39%) + ($ 4 X 10%)

Total taxes paid = $ 3.705 + $ 0.4 = $ 4.105 or $ 4.11

5 0
3 years ago
Suppose that real domestic output in an economy is 20 units, the quantity of inputs is 10, and the price of each input is $4. An
weqwewe [10]

Answer:

A. supply curve shifts to the left

Explanation:

An increase in the prices of inputs from $4 to $6 shows economic problems that include a reduction in capital stock, labor, and an increased unemployment rate. This can also give room for inflation.

This increase shows that due to shortage in labor supply, it now costs more to produce a product.

Due to all the above mentioned reasons, the supply curve of both long run and short run supply curves shifts left.

Cheers.

7 0
3 years ago
A company that loans money to an organization is a(n):______.a. supplier.b. lender.c. shareholder.d. investor.
fomenos

Answer:

lender.

Explanation:

A lender is an individual or company that makes funds available another com[any. Lenders receive fixed payments based on a predetermined rate at an agreed time.

A shareholder is the owner of a company. A shareholder is a person who buys the stock of a publicly traded company

Supplier provides raw materials needed for production to a company

An investor can either be a lender or shareholder

6 0
3 years ago
Under which condition does a country with a small GDP have a large per capita income?
Ket [755]
When it has a small population
5 0
3 years ago
Venus Company has the following information: Month Budgeted Sales January $90,000 February 85,000 March 92,000 April 79,000 Budg
gayaneshka [121]

Answer:

$20,600

Explanation:

Depreciation is the systematic allocation of the cost of an asset to the income statement over the estimated useful life of the asset.

Depreciation is a non-cash item in the income statement as the actual cash spent for the purchase of the asset would have been capitalized in the balance sheet.

Hence the  total cash disbursements budgeted for operating expenses for the month of January would not include depreciation.

Total cash disbursements budgeted for operating expenses for the month of January

= $15,000 + $12,000 + (4% × $90,000)

= $15,000 + $12,000 + $3,600

= $20,600

4 0
3 years ago
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