1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
Nataly_w [17]
3 years ago
9

"A call center has a total of 12 telephone lines coming into its customer service department, which is staffed by 5 customer ser

vice representatives. On average, 2 potential customers call every minute. Each customer service representative requires, on average, 2 minutes to serve a caller. After great deliberation, management has decided to add another line, increasing the total to 13. As a result, the call center can expect the following:"
a. The proportion of potential customers getting a busy signal will
1. Increase
2. decrease
3. be unchanged

b. Average flow time experienced by customers will
1. Increase
2. decrease
3. be unchanged
c. Average utilization of customer service representatives will

1. Increase
2. decrease
3. be unchanged
Business
1 answer:
Dmitrij [34]3 years ago
7 0

Answer:

A...increase

B...be unchanged

C....increase

Explanation:

It should be understood that it is only the telephone lines that was increased and not the number of the customer representatives, and also the number of the time they were using to attend to each customer was not reduced. So in this case, the number of customers that will be experience delay will definitely increase, why the time spent on phone by the customer representatives will remained unchanged, and the customer representatives utilization will increase too.

You might be interested in
Johnny is a sophomore in college and has a 1.5 cumulative grade point average (GPA). Johnny's cumulative GPA will fall even furt
Debora [2.8K]

Answer: B

Explanation:

With the options given, Johnny can only perform worse if he performs worse than his cumulative GPA and also if he performed less than he ever performed before. The last option about Johnny's performing worse than last semester might not necessarily have an effect on his GPA. A cumulative GPA is the total GPA Johnny has gotten since he started school. The last semester might be one of his best semesters and probably had a good result so getting a result slightly lower than his last semester might not necessarily mean there will be a reduction in his cumulative GPA. So option B is correct.

6 0
3 years ago
When you are paying for clothes at the mall you are using money as a:
Nana76 [90]

Answer:

medium of exchange is your answer

mark me as the brainliest please

8 0
2 years ago
Ecstasy Pharmaceuticals faces fixed costs of $1 million with manufacturing its new drug. The company sells the drug in bottles o
Korvikt [17]

Answer:

The cost of producing one bottle is $10 .

Explanation:

The fixed costs of making the drug = $1 million

The selling price of the 50 pills bottles = $10

Total number of bottles sold at breakeven =200000

Total revenue from the sale of bottle = $10 × 200000

Total revenue from the sale of bottle = $2000000

Since at breakeven point the total revenue is equal to total cost. So, total cost of producing the 200000 bottles is $2000000.

Thus, the cost of producing one bottle = $2000000 / 200000 = $10

5 0
3 years ago
Stone Co. begins operations in 20X9 and reports $225,000 in income before income tax for the year. Stone's 20X9 tax depreciation
Crazy boy [7]

Answer:

The answer is: Stone can report $8,750 as deferred income tax liability

Explanation:

Deferred income tax liability: income tax owed by a business that is put off into future years because a difference exists between GAAP accounting (in this case book depreciation) and income tax accounting.

The deferred tax liability is based on the difference on depreciation. Since 20x9 is Stone Co.'s first year of operations, the depreciation difference in this year must equal the net future depreciation difference.

To calculate the deferred tax liability balance we take the difference in depreciation and multiply it by the future tax rate: $25,000 x 35% = $8,750.

8 0
3 years ago
A business in which the owners have little personal responsibility for the company’s debts and actions is called a
adell [148]
I believe the answer is A.
7 0
2 years ago
Other questions:
  • A salesperson earns a weekly salary of $600 plus a commission of 1 percent of sales over $2,000. If he earned $650 in a certain
    8·1 answer
  • In a Process-oriented layout work centers are arranged to minimize the costs of material handling. The basic cost elements for o
    5·1 answer
  • Thousands of people have lost their jobs because the economy is shrinking. This unemployment is an example of _____. Frictional
    15·2 answers
  • Assume that Jane’s marginal propensity to consume equals 0.8, and that in 2004 Jane spent $36,000 from her disposable income of
    8·1 answer
  • Now that you have selected the cultural environment, you must predict what the effects of these changes on gerlach's microenviro
    12·1 answer
  • Burberry's global marketing strategy of offering "affordable luxury" to customers in the United States, with a value proposition
    8·1 answer
  • You just borrowed money for four years to buy a car. The payments are $218 a month and the APR is 7 percent. How is the EAR comp
    14·1 answer
  • What happens when u eat too much hot cheetos.....asking for a friend​
    15·1 answer
  • How long do you have to be employed to buy a house.
    5·1 answer
  • The costs of providing a work space for project workers, office furniture, electricity, and a cafeteria are ____ costs.
    7·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!