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Nataly_w [17]
4 years ago
9

"A call center has a total of 12 telephone lines coming into its customer service department, which is staffed by 5 customer ser

vice representatives. On average, 2 potential customers call every minute. Each customer service representative requires, on average, 2 minutes to serve a caller. After great deliberation, management has decided to add another line, increasing the total to 13. As a result, the call center can expect the following:"
a. The proportion of potential customers getting a busy signal will
1. Increase
2. decrease
3. be unchanged

b. Average flow time experienced by customers will
1. Increase
2. decrease
3. be unchanged
c. Average utilization of customer service representatives will

1. Increase
2. decrease
3. be unchanged
Business
1 answer:
Dmitrij [34]4 years ago
7 0

Answer:

A...increase

B...be unchanged

C....increase

Explanation:

It should be understood that it is only the telephone lines that was increased and not the number of the customer representatives, and also the number of the time they were using to attend to each customer was not reduced. So in this case, the number of customers that will be experience delay will definitely increase, why the time spent on phone by the customer representatives will remained unchanged, and the customer representatives utilization will increase too.

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On April 1, Lewis Company paid $14,400 for two years of insurance in advance. Lewis Company recorded the transaction by debiting
Dominik [7]

Answer:

31 Dec       Expense A/c Dr.                      $5,400

                         To Prepaid Expense A/c                   $5,400

(Therefore, expense for the current financial year recorded)

Explanation:

We know that at the time of insurance paid in advance on 1 April for 2 years, entry was;

Prepaid Insurance A/c Dr.            $14,400

                 To Cash A/c                                      $14,400

Now at year end the expense relating to current period shall be recognized properly in the books, so that matching principle of revenue against expenses shall be matched.

Thus, period from 1 April to 31 December = 9 months

Expense for 9 months = 14,400 \times \frac{9}{24} = 5,400

That means expense for the year = $5,400

Therefore, entry for such recording will be:

31 Dec       Expense A/c Dr.                      $5,400

                         To Prepaid Expense A/c                   $5,400

(Therefore, expense for the current financial year recorded)

6 0
3 years ago
In some simple models of trade, a country may choose to specialize in the production of a single good. which is not an argument
LekaFEV [45]

An argument that is not against specializing in a single good in the real world is that specialization in a single good makes dumping easier and more effective.

If a country specializes in a single good, less waste will be produced and it can be dumped easily at one place and can be used or recycled more easily than to dump several different kinds of goods as they will need different technologies and to segregate them will be a hard job to do.

Countries improve their production of the commodity in which they specialize. There are many benefits to consumers if a country does so as specialization lowers the opportunity cost of production, increasing global production and lowering prices. These reduced pricing and increased supply benefit consumers.

To learn more about specialization in single good here

brainly.com/question/19018593

#SPJ4

7 0
2 years ago
Z is a normal good. The equilibrium price and equilibrium quantity of Z in the year 2011 was $25 and 60 units, respectively. In
Ymorist [56]

Answer:

D) Shift of the demand curve for Z to the left

Since both the equilibrium quantity and price decreased.

Explanation:

A rightward shift of the demand curve should increase both the equilibrium price and quantity.

A rightward shift of the supply curve should increase the equilibrium quantity and decrease the equilibrium price.

A leftward shift of the supply curve should increase the equilibrium price and decrease the equilibrium quantity.

4 0
3 years ago
On November 30, 2013, Piani Incorporated purchased for cash of $25 per share all 400,000 shares of the outstanding common stock
Alenkinab [10]

Answer:

b. 800,000

Explanation:

Step 1; Calcualate Excess Valuation of Surge in Piani's Consolidated Balance Sheet

Surge's balance sheet as at November 30, 2013 showed a book value of $8,000,000

However, Piani Purchased 400,000 Shares of Surge's  Outstanding Common Stock at $25 each. The total Cost therefore to Piani is

$25× 400,000= $10,000,000

The difference between Surge's book value and Piani's valuation of Surge is

Surge's value in Piani- Surge's book value

$10,000,000-$8,000,000= $2,000,000

Step 2: Calculate the Difference between the Excess Property Fair Value and the Step One Total to arrive at the Goodwill

Out of the $2,000,000; $1,200,000 represents the excess of the fair value of Surge's  Property, Plant and Equipment on November 30, 2013.

The Goodwill Value Therefore is

The difference in Surge's Stock Valuation- Excess Fair Value of Surge's Property, Plant and Equipment

= $2,000,000-$1, 200,000

=$800,000

7 0
3 years ago
Assume that securitization combined with borrowing and irrational exuberance in Hyperville have driven up the value of existing
Mashcka [7]

Answer:

The financial securities would decline by $106.7

Explanation:

Given

Financial securities at a geometric rate= $128

Underlying Security Asset = $14

Decreased value of the underlying asset = $6

When there's a reduction of $6 in the underlying asset price, this means the securities value will also get a reduction by a ratio of 6.

Because of this, we'll only consider the financial securities because it increases at a geometric progression unlike underlying assets that increases by arithmetic progression.

First, the value of financial securities needs to be calculated using the following formula;.

Value of Financial Securities = Financial securities at a geometric rate ÷

Decreased value of the underlying asset

Value of Financial Securities = $128 ÷ 6

Value of Financial Securities = $21.3

Tthe decline value of the financial securities is calculated as follows:

Decline Value = Financial securities at a geometric rate - Value of Financial Securities

Decline Value = $128 - $21.3

Decline Value = $106.7

Hence, the financial securities would decline by $106.7

6 0
3 years ago
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