The answer to your question is the inequality sign.
Answer:
RM = 12 cm
Step-by-step explanation:

Assuming 20 is the hypotenuse cus there is no picture:




If It's not the hypotenuse:




But I find it unlikely that 20 wasn't the hypotenuse so ignore that unless it applies.
Hope this helped. :0)
Basically you multiply the original length by the scale factor. So let's say there's a side length of 10 and the scale factor is .5, then you multiply 10 by .5 and get 5, that's all scale factor is . It can get larger/smaller, just depends on the number.
98 98/100 because you move the decimal point over 2 times