Question

Garrett Enterprise Garrett Enterprise is a well-known company that has been around for many years. However, Mr. Smith, its CEO, has noticed recently that the company is not performing up to par. He has been watching the employees closely. Mr. Smith saw that his workers do only what is required and that no one seems to go above and beyond what is necessary. He thinks this is odd because Garrett Enterprise used to have dedicated employees who felt a real sense of ownership toward the company. Now it seems that the employees need to be watched all the time just to make sure they are doing the minimum required. The company has always tried to help its employees through various measures, but recently these measures have been unsuccessful. Mr. Smith also observed that the employees were not engaging with each other. They all seemed to be at ease with each other, but there was very little interaction. When Mr. Smith asked his top managers to study the situation more closely, they reported that the employees were neither dissatisfied nor motivated. Mr. Smith decided that things needed to change. He decided that the managers would reward only very good behaviors and punish anything that was considered bad behavior. While this may not be the best option, Mr. Smith believes that it may work for the near future. Refer to Garrett Enterprise. What type of employees does Garrett Enterprise currently have? a. Theory X b. Theory V c. Theory Z d. Theory Y e. Theory W

Answer 1

Answer: A. Theory X

Explanation: Theory X is one of of the theories of Management by McGregor and in this theory, If team members dislike their work and have little motivation, then, an authoritarian style of management is in use. This approach is very involves micromanaging people's work to ensure that it gets done properly this Theory X.

This theory believes that workers are naturally unmotivated and dislike work and as a result, team members need to be prompted, rewarded or punished constantly to make sure that they complete their tasks.