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NARA [144]
3 years ago
6

When Maria, the keynote speaker at a major business leaders' conference, arrived in the middle of the night at the Ritz-Carlton,

she was exhausted and her suit was wrinkled from her 10-hour plane trip. The night clerk found someone to dry clean Maria's suit and have it ready for her morning presentation. She has been a loyal Ritz-Carlton customer ever since. In this example, Ritz-Carlton demonstrated the macro strategy of
Business
1 answer:
Gekata [30.6K]3 years ago
6 0

Answer:

customer excellence

Explanation:

The night clerk is not in charge of looking for dry cleaners, he is not Maria's personal assistant nor does he own or operate a dry cleaning service. So the fact that he did more than his job requires him to do, exemplifies how Ritz-Carlton's employees are committed to providing excellent customer service. That small extra effort can really make a difference.

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Chipotle has become popular with a variety of people. It recently identified a primary customer segment in Millennials. To win o
Elena L [17]

Answer:

Chipotle is likely to use cultural branding.

Explanation:

"Today, brands need to look more actively and purposefully at the culture buzzing around them—in entertainment, in fashion, in news, on social media—and use that awareness to inform how they should best position and integrate themselves into the world.

This is a more powerful form of branding, because by engaging with culture more directly, brands in effect can become a part of that culture, thereby deepening their relevance and connection with customers. And that has never been more prescient or necessary."

Reference: Quora. “How Do Brands Become Part Of Our Culture?” Forbes, Forbes Magazine, 10 Aug. 2018

6 0
3 years ago
Adhira buys chocolates and almonds. She has 3 bars of chocolates and 4 bags of almonds. The marginal utility of the third chocol
masha68 [24]

Answer:

The correct answer is option D.

Explanation:

Adhira is purchasing two goods, chocolates and almonds.  

She buys 3 bars of chocolates and 4 bags of almonds.  

The marginal utility from the last bar of chocolate is 18.  

The marginal utility from the last bag of almonds is also 18.  

In order to maximize utility, the ratio of marginal utility and price for both the goods should be equal.  

As we do not know the price of the two goods or Adhira's income we cannot find if the utility is being maximized or not.

7 0
4 years ago
One of the advantages of target costing is that it specifically considers the probable market price for the product.
dem82 [27]

Answer:

TRUE

Explanation:

This is because the goal of target costs is driven by the market price and customer satisfaction.

6 0
3 years ago
The curve that shows the relationship between the price of a good and the quantity that consumers are willing to purchase at eac
zepelin [54]
The answer is demand curve
7 0
3 years ago
On March 1, 2018, Mandy Services issued a 9% long-term notes payable for $15,000. It is payable over a 3 - year term in $5,000 p
babymother [125]

Answer:

Correct option is (B)

Explanation:

Given:

Principal amount = $15,000

Interest rate = 9% or 0.09

Maturity = 3 years

Every year Mandy Services make payment of $5,000 of principal amount and interest accrued in the previous year. In 2019, Interest accrued for 2018 would be:

Interest = Principal × rate × time

             = 15,000 × 0.09 × 1

             = $1,350

Total payment made by Mandy in 2019 = 5,000 + 1,350

                                                                     = $6,350

7 0
3 years ago
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