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NARA [144]
2 years ago
6

When Maria, the keynote speaker at a major business leaders' conference, arrived in the middle of the night at the Ritz-Carlton,

she was exhausted and her suit was wrinkled from her 10-hour plane trip. The night clerk found someone to dry clean Maria's suit and have it ready for her morning presentation. She has been a loyal Ritz-Carlton customer ever since. In this example, Ritz-Carlton demonstrated the macro strategy of
Business
1 answer:
Gekata [30.6K]2 years ago
6 0

Answer:

customer excellence

Explanation:

The night clerk is not in charge of looking for dry cleaners, he is not Maria's personal assistant nor does he own or operate a dry cleaning service. So the fact that he did more than his job requires him to do, exemplifies how Ritz-Carlton's employees are committed to providing excellent customer service. That small extra effort can really make a difference.

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Ryngaert Inc. recently issued noncallable bonds that mature in 15 years. They have a par value of $1,000 and an annual coupon of
tatuchka [14]

Answer:

$898.54

Explanation:

The Price of the Bonds is equal to the Present Value or Fair Value of the Bonds.

Using the Financial Calculator, Input elements will be as follows :

N = 15

pmt = $1,000 × 5.7% = $57

YTM / i = 6.8%

Fv = $1,000

Pv = ?

Pv = $898.54

The Coupon rate is lower than the market rate thus the Bonds will fetch a lower price.

5 0
3 years ago
When the company is hosting an event, managers should assign event preparations to a ________. Preparations include trucking in
zimovet [89]

Answer:

The correct word for the blank space is:  cross-functional team.

Explanation:

Cross-functional teams are groups of people working for a common objective with different functional experience. Employees from the departments of accounting, marketing, logistics, and human resources could be within the organization. <em>Catering </em>firms fall under this type of category.

8 0
2 years ago
Packaging and labeling not only provides benefits for the consumer, but if done successfully in a way that puts a firm in a favo
Black_prince [1.1K]

Packaging and labeling, in addition to benefiting the final consumers, also provides a <u>competitive advantage</u> for the firm.

<h3>What are packaging and labeling?</h3>

Packaging and labeling are the processes of designing and developing suitable packages for the enclosure of products and providing some instructions and suggestions for product usage.

While packaging focuses on the product's appearance, labeling is mainly concerned with the product's description.

Thus, packaging and labeling, in addition to benefiting the final consumers, also provides a <u>competitive advantage</u> for the firm.

Learn more about packaging and labeling at brainly.com/question/25909529

6 0
2 years ago
How does the organization of the Federal Reserver System Help it perform its functions?
ludmilkaskok [199]

Answer:

The Federal Reserve System's main duties include conducting national monetary policy, supervising and regulating banks, maintaining financial stability, and providing banking services. The Federal Open Market Committee is the Fed's monetary policy-making body and manages the country's money supply.

Explanation:

4 0
10 months ago
Susan Inc. has been disappointed with the Willow Division's performance over the last few years and has decided that it would be
labwork [276]

Answer:

$2,560,000

Explanation:

impairment loss = division's book value - division's fair market value = $3,080,000 - $2,320,000 = $760,000

Assets held for sale are no longer depreciated, but they must be recorded at lower value between carrying cost and fair market value. Since the fair market value is lower than carrying value, then an impairment loss results.

loss on discontinued operations = loss from operations 2019 + impairment loss = $1,800,000 + $760,000 = $2,560,000

3 0
3 years ago
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