Using you-messages puts the blame on the other person which more than likely will escalate the problem. but if you were to use i-statements such as using "I feel upset because this, this, and this" but don't use the word you in the statement because it wouls still be blaming the other person.
Answer:
1. b 2.A 3.c
Explanation:
look up the rest of the answers on google then go on quizlet it has the answers
The answer you are looking for is B.
I believe the answer is B I just took the test