Answer:
<u>Zone of tolerance</u>
Explanation:
Zone of tolerance with respect to a service refers to, the acceptable range to a customer, that lies between the perceived desired level of service expected and the minimum level of service acceptable.
The service which the customer anticipates or expects to be delivered by a firm is referred to as predicted service.
Customer expectations do not depict a single level of expectation, rather they follows a range of expectations. This range is represented as zone of tolerance.
If the service received lies in the zone of tolerance, the customer would be satisfied. If it is higher than the desired level, the customer would consider it exceptional.
In case the service received falls below the minimum level of acceptance, the customer would be disappointed and feel deceived or tricked.
Answer:
The correct option is Dana might be indifferent between C, A, and B.
Explanation:
Note: See the attached photo for the indifference curve showing points A, B and C.
The answer can be explained using an indifference curve.
An indifference curve is a graph that depicts the combination of two commodities that provide equal satisfaction or utility to the consumer. A consumer is indifferent between the two commodities at each point on an indifference curve because all points on the curve provide him with the same level of satisfaction or utility.
In the attached photo, bundles A, B and C are plotted as points on the same indifference curve (IC). Since points A, B and C are on the same IC, it therefore implies that Dana might be indifferent between C, A, and B.
Therefore, the correct option is Dana might be indifferent between C, A, and B.
Answer:
D. Logical fallacies are unethical because they use logic to emphasize falsehood.
Explanation:
A logical fallacy is reasoning or error of argument which is logically incorrect and renders the validity of an argument invalid.
There are types of logical fallacies such as Ad Hominem, Straw man, etc.
Logical fallacies are easily identified because they usually lack evidence to support their claim.
When something is said to be unethical, it means that it is morally wrong.
Therefore, the false statement from the list is that logical fallacies are unethical because they use logic to emphasize falsehood.
<span>the result will be an overdraft </span>
Answer:
the correct answer is D
Explanation:
Test marketing is a process used to test consumer reactions about a product among potential users.
good luck
