<span>This is the "moment of truth." These are the times at which good customer service and pleasant interactions with staff can make an experience enjoyable or it can break the trust of a customer, not to be easily repaired. Moments of truth can take place many times during an interaction or transaction, and need to be carefully monitored to make sure that the best service actions known are being taken.</span>
Place your car in "park."
Defend you against approaching traffic.
When a vehicle collision occurs, it might be stressful, but it's crucial to keep in mind that your safety is always the top priority. Immediately upon being involved in a collision, keep in mind the following advice:
Verify your own health and the health of any passengers.
If you require medical asisstance or can't move your car, call "911" and follow the operator's instructions.
You should relocate to a safe area (such as the closest shoulder, the median, or the rightmost lane of the road) before exiting your car to examine the situation if it is still operational and neither you nor any of your passengers have been hurt.
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Answer:
B) she was very calm under pressure
Explanation:
A project manager is a designation in which the management and the responsibility of the entire project lie in the hands of an individual. The responsibilities of planning, running and the execution of the project is undertaken by the project manager.
From the given options, the soft skill of keeping very calm under pressure will be the most relevant for Rachel. All the other three options are the skills relevant for a specific proficiency in the technical field. To be a project manager, calmness, and efficiency to work under pressure is required.
Answer:
B) dividing the change in total cost by the change in output
Explanation:
Marginal cost(MC) is the cost incurred as a result of producing additional units of goods and services. It is calculated by dividing a change in total cost by a change in output.
That is,
Marginal cost(MC)= change in total cost(TC)/ change in output
Total cost(TC): This is the addition of fixed and variable cost in production.
Total cost(TC)= fixed cost (FC)+variable cost (VC)
Fixed cost (FC) are cost that doesn't change during the production process such as buildings, machineries and furniture.
Variable cost (VC) are cost that changes or are used up during production process such as raw materials.
Answer:
Risk free interest rate is 5%
Y is 15.5% at a Beta of 1.5
X is 0.29 when Y is 7%
Explanation:
Risk free interest is 0.05 which 5% as given in the equation
The average expected return is given by Y
Y=0.05+0.07X
Since Beta is the same as X, when equals 1.5,Y is calculated thus
Y=0.05+0.07(1.5)
Y=0.05+0.105
Y=0.155
Y=15.5%
The value of Beta at an average return of 7% is computed thus:
7%=0.05+0.07X
where X is the unknown
0.07=0.05+0.07X
0.07-0.05=0.07X
0.02=0.07X
X=0.02/0.07
X=0.29
The scenario illustrates that the Beta, which is the risk of investment and the Y , the expected average return are positively correlated.