Question

Which one of the following selections uses a conversational but professional tone? Hi, yeah, why don’t you start the PD stuff we talked about. We are going to take action in response to recent market fluctuations. The actionable items indicated in the council’s corporate conference report demonstrate a particular need for a minimization of organizational dictatorial mandates. Determine which sentence has achieved a casual, yet professional tone. The affected party cannot process the order indicated below until sizes are indicated. We will send your order as soon as we have confirmed the sizes you need.

Answer 1

1) Hi, yeah, why don’t you start the PD stuff we talked about.

2) We will send your order as soon as we have confirmed the sizes you need.

The tone of voice is one of the elements with the greatest influence on the communication of human beings.

In the first one the tone is friendly, but still professional and effective.

In the second one the tone is more casual but it is professional.