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Lynna [10]
3 years ago
6

It was 8:00 a.m. on Saturday morning. Liz just learned that her well-meaning cousins were headed over to help her unpack her hou

sehold. She had just moved back to Chicago from the west coast. Were they really planning to work, or were they expecting brunch? A bagel and pastry shop was just up the road. She would call in a food order. When she arrived to pick it up, it was not what she ordered. The store associate quickly made it right, and offered an extra dozen bagels to make up for the mistake. There was no need to check with the supervisor, as the employee was _______________ to make decisions that translate into good customer service.
Business
1 answer:
Ymorist [56]3 years ago
8 0

Answer:

empowered

Explanation:

According to my research on employee roles and responsibilities, I can say that based on the information provided within the question in this situation we can say that the employee was empowered. This can be said because he too the initiative in order fix the problem in a way that would leave the customer happy and wanting to come back again.

I hope this answered your question. If you have any more questions feel free to ask away at Brainly.

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g Estimate the cost of common equity for a firm, given the following information. For the next year, the firm plans to pay a div
wel

Answer:

The cost of equity is 12.49 percent

Explanation:

The price per share of a company whose dividends are expected to grow at a constant rate can be calculated using the constant growth model of the DMM. The DDM bases the price of a stock on the present value of the expected future dividends from the stock. The formula for price today under this model is,

P0 = D1 / r - g

Where,

  • D1 is the dividend expected for the next period
  • r is the cost of equity
  • g is the growth rate in dividends

As we already know the P0 which is price today, the D1 and the growth rate in dividends (g), we can plug in the values of these variables in the formula to calculate the cost of equity (r)

100.81 = 8.76 / (r - 0.038)

100.81 * (r - 0.038) = 8.76

100.81r  -  3.83078 = 8.76

100.81r  =  8.76 + 3.83078

r = 12.59078 / 100.81

r = 0.12489 or 12.489% rounded off to 12.49%

6 0
3 years ago
Zappos trains, educates, and gives its employees the knowledge to make decisions in the workplace. this philosophy is referred t
Elenna [48]
The philosophy discussed above is called enabling.
Enabling is providing workers with the education and tools they need to make decisions. Companies can empower workers by enabling them with the knowledge to make decisions that will benefit the company and satisfy the customers in the long run. This will lead to increase in profitability. 
6 0
3 years ago
Read this citation for an informative essay. Davis, Victoria. Joining the Secret Service. Washington, D.C.: Free Print Press, 20
sertanlavr [38]

Answer

This citation is for a book on how to join the Federal Bureau of Investigation

Explanation

A Federal Bureau of Investigation (FBI) special agents work for the federal government and are responsible for conducting investigations according to the federal laws. The special agents are professionals responsible for analyzing a wide range of cases because investigators have skills in specific areas such as crime, accounting or engineering. Joining the secret service requires a person to obtain: a bachelor’s degree, gain work experience, complete the FBI application process, and go through the FBI Academy Training.



6 0
3 years ago
Read 2 more answers
the biggest challenge facing the growth of new franchises is: A) market saturation B)competition from independent entrepreneurs
Furkat [3]

Answer:

(A) market saturation

Explanation:

A franchisee starts a new franchise by entering into a franchising agreement with a franchiser to use its brand name and sell its products. The biggest challenge faced by this new franchise is market saturation.

This occurs because<u> the presence of other similar businesses, whether franchises or independently owned businesses in the market, creates lots of competition for the new franchise.</u>

6 0
3 years ago
In 2017, Oriole Corporation reported net income of $1,004,700. It declared and paid preferred stock dividends of $278,600. Durin
nexus9112 [7]

Answer:

$3.62

Explanation:

The dividend distributed to common share = total net income - dividend for preferred stock

=  $1,004,700 -  $278,600

=  $726,100

Earnings per share (EPS) = The dividend distributed to common share / common shares outstanding

= $726,100/ 200700

= $3.62

4 0
3 years ago
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