Question

Using pauses, changing pitch, carefully listening to topics being discussed, and responding appropriately are skills related to what form of management within workplace communication?a. strategic ambiguityb. interaction management c. compromised. communication analysise. customer service encounter

Answer 1

Answer:

Using pauses, changing pitch, carefully listening to topics being discussed, and responding appropriately are skills related to what form of management within workplace communication:

b. interaction management

Explanation:

• The option A is not correct as the strategic ambiguity is such strategy in which we deliberately avoid providing specifics or details about something but in this given question we are not talking anything like this.
• The option b is correct as Interaction management involves using of interpersonal and leadership skills to accomplish the goals in a workplace. So, speaking and listening effectively within workplace communication involves the interaction management.
• The option c is incorrect as the compromised communication analysis is form of analysis relating compromised communication.
• The option "customer service encounter" is also not relevant to the given question so this is also not correct.