Question

You are an employee in Inside Sales. This means you take calls and address customer issues like entering orders, updating orders, and providing order status reports. This is a(n) _____ task and a(n) _______ decision.

Answer 1

Answer: Structured; Operational control

Explanation:

Structured task could be defined as tasks that are well defined, also larger tasks are broken down to smaller ones so as to be easily carried out at a manageable rate. They are also plans drafted by employees to carry out a task in a way where time and resources are managed very well.

Operational control decision means they are decision carried out during operations, like recording a day to day inventory of tasks that are carrued out by an individual.