Answer:
A. RNA
Explanation:
Genes go from DNA to (m)RNA via transcription. Then, RNA is converted to protein via translation. For eg, the insulin hormone is a peptide hormine (peptide is basically protein) which comes from insulin mRNA which was the result of transcription of insulin gene in beta islet cells of pancreas.
The charge nurse should try to remain calm and not take it personally. She should try to listen carefully to the client's wife and actively sympathize with her. She should gracefully apologize, thank her and then take the problem up with the nursing staff to see where the problem was.and follow up with the client or client's wife.