Question

Sales representatives want to capture custom feedback record details related to each Account. The sales reps want to accomplish this with minimal clicks on the Salesforce1 mobile application Which two solutions should be recommended in order to meet this requirement
A. Create predefined values for most of the fields.
B. Create a global action on Account.
C. Create a feedback object as a parent of Account
D. Create an object-specific action on Account.

Answer 1

Answer:

Create predefined values for most of the fields.

Create an object-specific action on Account

Explanation:

The sales reps would need to create predefined values for most of the fields, or they can create an object-specific action on account. In doing this, the sales reps will capture custom feedback record details related to each account and will accomplish this with minimal clicks on the Salesforce1 mobile app.