Answer:
<u>Zone of tolerance</u>
Explanation:
Zone of tolerance with respect to a service refers to, the acceptable range to a customer, that lies between the perceived desired level of service expected and the minimum level of service acceptable.
The service which the customer anticipates or expects to be delivered by a firm is referred to as predicted service.
Customer expectations do not depict a single level of expectation, rather they follows a range of expectations. This range is represented as zone of tolerance.
If the service received lies in the zone of tolerance, the customer would be satisfied. If it is higher than the desired level, the customer would consider it exceptional.
In case the service received falls below the minimum level of acceptance, the customer would be disappointed and feel deceived or tricked.
Answer:
The correct answer is depository institutions.
Explanation:
We denominate Depository institution to financial entities that can legally receive and manage monetary deposits from costumers.
This institution serves as a way to keep a person's money securely, and thus achieve the physical security of the person who owns the money, since having a certain amount of money with himself can be dangerous.
A client will give his money to a depository institution, which also have several types of bank accounts, and when the client wishes, that money will be returned.
The depository Institution, while saving your money, can use it to make investments or to lend to other costumers.
If this question has the same list of choices as the ones posted before, the statement that does not accurately describe a characteristic of cash value for whole life insurance is:
"<span>Policy that accumulates cash value is less expensive than a policy that does not accumulate cash value."</span>
Answer:
D. local marketing
Explanation:
Local marketing also known as neighborhood marketing is a marketing strategy that targets customers and potential customers in their locality, it is a type of marketing technique that direct their product offerings and marketing efforts towards the residents of their local community. It helps in establishing the brand in the minds of the new customers and the repeat customers.
Local marketing can be done through sponsorship of events, advertisement, e.t.c.
