Question

You currently are IT support for Richman Investments, a brokerage firm that employs 20 brokers. Each broker has their own client computer and the company has a server that runs Windows Server. Each computer has the same configuration.
Over the past six months, some Windows updates have caused the computers to freeze leaving the brokers without computers to conduct business.

What could you do to solve this problem? How can you ensure that the Windows updates will not cause usability issues?

When you respond to your peers, evaluate their solution. Do you agree with their approach? Why or why not?

Answer 1

Answer:

Use the System Restore tool to restore the affected computers back to a point before the problematic updates. To forestall issues with problematic updates, one needs to install and configure the Windows Server Update Services (WSUS) Server role.

Explanation:

Windows Update creates a restore point prior to applying any updates and this makes it easier to rollback any problematic updates using the aptly named System Restore utility.  System Restore can be launched either from within Windows or during startup depending on whether the computer can be booted  or not.

One solution to preventing this kind of problem is the implementation of a Windows Server role, the Windows Server Update Services (WSUS), which helps administrators to safely manage Windows Update for clients within its network. WSUS allows administrators to test updates for issues and approve them before they are available for deployment to clients.