True because you are seeing the tone and listening to the reasons why they are making the complaint. and your communication to the customer.
Um okay, that's not a question so why even post it.
(1) Power supply (6) motherboard (11) Drive Bay
(2) hard drive (7) Central Processing Unit (CPU) (12) Floppy Drive
(3) expansion card (8) Random Access Memory (RAM) (13)Speaker
(4) expansion slot (9) CD-ROM (14) Video Connecter
(5) Read Only Memory (10)Power Cord Plug (15) Fan