Question

Michelle bought a $300 dress for homecoming. She wore it to homecoming and had a great time. However, afterwards she decided she did not want the dress. She returned it for a full refund. The cashier did not ask about the missing tags. This is an example of consumer misbehavior. True or False.

Answer 1

Answer: It's true, this is an example of consumer misbehavior, however there are some factors to consider.

Explanation: Although it is pretty evident that Michelle bought the dress in the first place because she liked it, what was done afterwards can be labeled as misbehavior for her plan to have the money back despite the article she already used for the ocassion she planned to attend with it. However, the cashier plays his/her part with the story because there is no evidence of refusal coming from what Michelle intends to do.