Answer
a. The expected total service time for customers = 70 minutes
b. The variance for the total service time = 700 minutes
c. It is not likely that the total service time will exceed 2.5 hours
Step-by-step explanation:
This question is incomplete. I will give the complete version below and proceed with my solution.
Refer to Exercise 3.122. If it takes approximately ten minutes to serve each customer, find the mean and variance of the total service time for customers arriving during a 1-hour period. (Assume that a sufficient number of servers are available so that no customer must wait for service.) Is it likely that the total service time will exceed 2.5 hours?
Reference
Customers arrive at a checkout counter in a department store according to a Poisson distribution at an average of seven per hour.
From the information supplied, we denote that
Customers that arrive within the hour
and since follows a Poisson distribution with mean
= 7
Therefore,
Let the total service time for customers arriving during the 1 hour period.
Now, since it takes approximately ten minutes to serve each customer,
For a random variable and a constant
,
Thus,
Therefore the expected total service time for customers = 70 minutes
and the variance for serving time = 700 minutes
Also, the probability of the distribution is,
So the probability that the total service time exceeds 2.5 hrs or 150 minutes is,
0.002 is small enough, and the function gets even smaller when
increases. Hence the probability that the total service time exceeds 2.5 hours is not likely to happen.