Answer:
The availability heuristic.
Explanation:
The availability heuristic is a mental tendecy to name a specific item, object, date, memory, etc, that comes to mind when thinking of a specific event, memory, object, etc. In this case, 9-11 best explains this mental shortcut given that, the first things that comes to mind when thinking of air travel tragedies or terrorist attacks, is that unfortunate incident.
Civil is over things like divorce and custody cases, criminal is if they committed crime
A. Baja California is located at number 5.