First of all, we can find the mass of the person, since we know his weight W:
And so
We know for Newton's second law that the resultant of the forces acting on the person must be equal to the product between the mass and the acceleration a of the person itself:
There are only two forces acting on the person: his weight W (downward) and the vincular reaction Rv of the floor against the body (upward). So we can rewrite the previous equation as
We know the acceleration of the system,
(upward, so with same sign of Rv), so we can solve to find the value of Rv, the normal force exerted by the elevator's floor on the person: