Answer:
Understanding the caller and Knowledge of the product or service
Explanation:
The 'knowledge of the product or service' element of customer service of what is done by whom and the understanding of what the customer or caller is looking for must be improved also. Here, Bonnie calls the hospital and the operator carefully listens to what she has to say. Bonnie has a problem with her bill rather than a medical issue and this aspect is important. The operator must have asked a question trying to understand the problem and then should have used his knowledge to direct her to the billing department directly as bills are handled by the billing department. The understanding of the problem and knowledge of the institution needs to be improved.
Answer:
<em>A. cross-cultural research
</em>
Explanation:
Most commonly, cross-cultural research involves comparing certain cultural features (or trait relationships) along a sample of communities.
The most essential thing to remember is that societies change with time, for each culture, most cross-cultural comparisons need to focus on specific timescales.
The choice of focus also depends on the subject of study.
For example, if you really want to learn about pre-colonialization characteristics, you may be able to choose the earliest timescales.
Answer:
Explanation:
Having a sound personal health practice will help identify ailments at early stages this will help administer treatment at early stage and prevent it from becoming more severe from mild.
Sound personal health reduce ailments of all kind for healthy living helps reduce diseases out break.
Healthy living also makes one fit and strong, it boost immune system against disease and helps keep the health fit.
Health knowledge and living can help reduce the effect of aging on individual this is because the health has always been taken care of.
Historians believe that Christianity played a role in ending the Roman Empire because it changed the relationship between the citizens and their government as well as created power struggles between other important religious leaders and the government. With the spread of Christianity citizens focused more on their God and became less fearful and subservient to the state which no longer was backed by the Roman gods. Also new powerful religious figures challenged the state for legitimacy and created power struggles within the empire.
