Answer:
This evaluation best exemplifies a "behavior-level" measure.
Explanation:
Donald Kirkpatrick proposed a Four-level training evaluation model for evaluating the impact of training on employees.
The four levels are; Reaction, Learning, Behavior and Results.
The behavior level of Kirkpatrick's model is the third stage and it comes after employees have undergone learning/training. At this stage, the behavior is measured through monitoring and observation to determine if they are implementing what they have learnt.
This gives some insight into how effective the training was.
Therefore GetHelp Inc. by monitoring the phone calls of their customer service representatives are carrying out a "behavior-level" measure.
Answer:
The answer is: A) A creative work environment
Explanation:
Creative working environments usually enable employees to spend time creating different products, being unpredictable, testing different ideas, making mistakes, and innovating.
It's not easy for management to create such working environments, specially when innovation is not linear, is unpredictable and may be inefficient sometimes. But at the long run, innovative companies will tend to dominate their markets.
If the A.P.R. for a specific card is set at 9.99% - 23.99%, it shows the range of the A.P.R bank is offering for the card. It means the A.P.R. can be any % between 9.99% and 23.99%. The A.P.R. is decided on the basis for the credibility of the borrower. The credit score of the borrower is the factor to determine the credibility of the borrower. Hence the A.P.R of the card is determined on the basis of the credit score of the borrower.
Hence, the correct answer is:
b. One of the primary factors determining your card's A.P.R. is your credit score
