1- AI and chatbots for customer communications -
Artificial Intelligence plays an important role in everyday life, having a major impact on how we live and work. There are several examples of AI and automation tools with customer service applications for your business, including voice-powered assistants such as Apple’s Siri, Google’s home and Amazon Echo. Research shows that 45% of millennials are already using this type of voice activated search for online shopping.
Chatbots and virtual assistants represent the future for businesses. Some are already integrating chatbots in their systems to improve their customers’ experience and boost brand image.
With the help of Chatbots you can order food, check in luggage at the airport, book a hotel room, schedule your flight, and get recommendations for almost anything you can think of. The Starbucks chatbot for example gives customers details regarding their order status, payment details etc.
2- Image search-
Ecommerce businesses are integrating image search technology on their websites so customers can easily photograph products they are interested in and find similar examples on other sites that may be offering better deals.
Imagine someone sees a beautiful couch, but it costs too much for them. If your business offers similar products at a more reasonable price, integrating image search into your website will allow you to potentially pick up on this sale, creating an extra revenue stream.
Change owner rights... I think you forgot to put the choices, I am taking a wild guess of what the answers could have been.
Answer:
'Urgency' is the name of this type of social engineering attack.
Explanation:
Social engineering attack describes a broad range of malicious activities accomplished through human interactions. It uses psychological manipulation to trick users into making security mistakes or giving away sensitive information.
In 'Urgency attacks', the attacker uses some sort of emergency or urgent situation to get someone/people to do what they want or divulge a piece of information.
Hope this Helps!
