When a product is scarce, consumers are faced with conducting their own cost-benefit analysis; a product in high demand but low supply will likely be expensive. ... This means that a consumer should only purchase the product if they see a greater benefit from having the product than the cost associated with obtaining it.
I don't really know of Bill Smith but I know Adam
Smith's best - known ideas formed the basis of economic theory , including the invisible hand theory ( the idea that free - markets coordinate themselves ) , the division of labor ( the idea that people should specialize in specific tasks ) , and the measurement of economic activity ( Gross Domestic Product ) .
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Answer: b. The company did not define its business in terms of the benefits customers seek.
Explanation:
In order for a business to make money, it needs to provide its customers with what they want not what the company wants the customers to want.
In this scenario, people switched to shampoos that could be used by people of all ages instead of just small children because this is what they wanted but not what the company provided. If the company had defined its business in terms of what their customers wanted, they would have made an all age shampoo which would have been bought.
So people will want to buy it. The owner will still gain money but not as much if the products had sold to begin with
<span>no it is not impossible for those who have good intentions to have a cultural misunderstanding.</span>