Question

A coworker tells you that she put the wrong meeting date in a recent e-mail to an investor, subsequently, the investor missed the meeting. She wants to draft an apology letter and asks for your advice. What tips can you give her? Check all that apply. Make a promise that it won't happen again. Apologize sincerely, Accept responsibility Deny responsibility. When presenting your reason or explanation in a bad newsletter, when is it appropriate to be specific? If you are offering an unrealistic reason or explanation in an attempt to be the "good guy" If the reason or explanation is confidential but won't create legal liability If the reason or explanation is not confidential and will not create legal liability

Answer 1

Answer:

These statements would fit well in an apology letter:

• Make a promise that it won't happen again - Putting the wrong date is a very serious and very strange mistake at the same time. It's strange because professionals usually do not make that kind of mistake, and it's serious because it can completely distort as schedule, as it happened in this case.
• Apologize sincerely - again, as the mistake was serious and strange at the same time, an apology is necessary.
• Accept responsability - accepting responsability for one's actions is not only the professional thing to do, but also the ethical thing to do.

And this statement is appropriate when presenting a bad newsletter:

• If the reason or explanation is not confidential and will not create legal liability - giving out specific information in a corporate context can result in legal liabilities that potentially cost a lot of money, therefore, it is important to carefully choose one's words, while at the same time being honest with the reader.