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saw5 [17]
3 years ago
13

Fidelity Investments is the second largest mutual fund and financial services group worldwide. It has various offices in cities

across the United States. In each office customer contact personnel have a well-groomed, professional appearance. The inside of the office is clean and attractive. These visible cues are an attempt to deal with the problem of ________________ common to service organizations.
Business
2 answers:
lina2011 [118]3 years ago
6 0

Answer: Intangibility

Explanation: The intangibility of services is the incapacity to evaluate or judge the worth attained from engaging in an activity or work using any substantial proof. it is the service whereby there is no substantial product that the consumer can buy, which can be seen or felt, meaning that services do not have physical attributes.

In this case, Fidelity Investments made the inside of their office look neat and desirable so as to tackle the issue of intangibility of services, giving their customers substantial evidence of the financial service quality they offer. This will help in boosting the belief of the customers and remove their doubts or fears also, as they will have a clue of what they are paying for.

mel-nik [20]3 years ago
3 0

Answer:

Intangibility

Explanation:

Intangibility means a service that is not physical and therefore cannot be touched. Products are tangible and services are intangible in nature. Intangibility of services is gotten from the fact that a service cannot be seen or touched. A service is carried out and delivered on spot therefore it cannot be measured as easily as a tangible product.

A lot of problem are encountered in service marketing as a result of intangibility of services. Tangible elements have to be added your service to supplement your marketing strategy.

Another problem that arises from intangibility of services is that services cannot be stored.

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ZanzabumX [31]

A.are a good source of referrals.

5 0
3 years ago
What kind of consumer is a human in the food chain??
djyliett [7]
Predator, because thats pretty much all we do.
7 0
3 years ago
Marmol Corporation uses the allowance method for bad debts. During year 1, Marmol charged $30,000 to bad debt expense, and wrote
4vir4ik [10]

Answer: Option (d)

Explanation:

Under this case the write off will be as follow:

                                                                      Debit         Credit

Allowance for doubtful accounts                25,200  

Accounts receivables                                                     25,200

Here, in this case the Allowance for the doubtful accounts and Accounts receivables are further decreased as the outcome of the transaction made. Thus, there will be no further effect on working capital. Therefore the $30,000 that is bad debt would then be stated as the credit to allowance account. This will then decrease the working capital by $30,000.

4 0
3 years ago
SBD Phone Company sells its waterproof phone case for $90 per unit. Fixed costs total $162,000, and variable costs are $36 per u
tigry1 [53]

Answer:

6,704 units

Explanation:

The computation of the number of units sold is shown below:

= (Fixed expenses + target profit) ÷ (Contribution margin per unit)  

where,  

Contribution margin per unit = Selling price per unit - Variable expense per unit  

= $90 per unit - $36 per unit

= $54 per unit

So, the number of units sold is

= ($162,000 + $200,000) ÷ ($54 per unit)

= 6,704 units

4 0
3 years ago
11. Effective communication with patients and co-workers is an important skill for practice managers. Describe what you will do
kolbaska11 [484]

Answer:

The dos and donts in excersing active listening

Explanation:

Active listening helps someone understand what the party is trying to say, even if the message is unclear or ambiguous.  As a practice manager, the following actions will enhance or undermine active listening.

<u>The Do's</u>

  1. Nod in agreement
  2. Maintain eye contact
  3. Offer positive reinforcement with phrases such as 'yes,' ' great' or 'indeed.'
  4. Positive body posture such as facing the speaker and smiling
  5. Ask relevant questions
  6. Seek clarification

<u>The Don't s</u>

  1. Avoid noise: switch off audio devices such as radio, computers while listening.
  2. Do not interrupt or cut off the speaker.
  3. Avoid receiver biases. Keep an open mind, and don't judge the speaker's message before its communicated.
  4. Avoid listener's appreciation: Don't fear that you might not understand the speaker's message.
  5. Keep off distractions such as picking phone calls and reading.

3 0
3 years ago
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