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saw5 [17]
3 years ago
13

Fidelity Investments is the second largest mutual fund and financial services group worldwide. It has various offices in cities

across the United States. In each office customer contact personnel have a well-groomed, professional appearance. The inside of the office is clean and attractive. These visible cues are an attempt to deal with the problem of ________________ common to service organizations.
Business
2 answers:
lina2011 [118]3 years ago
6 0

Answer: Intangibility

Explanation: The intangibility of services is the incapacity to evaluate or judge the worth attained from engaging in an activity or work using any substantial proof. it is the service whereby there is no substantial product that the consumer can buy, which can be seen or felt, meaning that services do not have physical attributes.

In this case, Fidelity Investments made the inside of their office look neat and desirable so as to tackle the issue of intangibility of services, giving their customers substantial evidence of the financial service quality they offer. This will help in boosting the belief of the customers and remove their doubts or fears also, as they will have a clue of what they are paying for.

mel-nik [20]3 years ago
3 0

Answer:

Intangibility

Explanation:

Intangibility means a service that is not physical and therefore cannot be touched. Products are tangible and services are intangible in nature. Intangibility of services is gotten from the fact that a service cannot be seen or touched. A service is carried out and delivered on spot therefore it cannot be measured as easily as a tangible product.

A lot of problem are encountered in service marketing as a result of intangibility of services. Tangible elements have to be added your service to supplement your marketing strategy.

Another problem that arises from intangibility of services is that services cannot be stored.

You might be interested in
Kraft has adapted its popular Oreo cookie to the unique tastes of consumers all around the world, whether it's mango-and-orange
zvonat [6]

Answer:

Product adaptation

Explanation:

Product adaptation is when an existing product is changed or modified to suit customers need in a foreign market . The aim is to satisfy customers want all around the world where the products are exported to.

There are various reasons why products may be adapted, one of which is changing the taste of a product to meet the desire of customers who are based in other countries or around the world. It may also involve either changing the brand, colour etc, just to meet customers demand all around the world.

Other reason why a product may be adapted is to comply with local laws where the products are exported to.

7 0
3 years ago
Jay, a single taxpayer, purchased an annulty to help provide income during his retirement. He paid $36,000 for the annuity that
Rufina [12.5K]

Answer:

d. All of the last 12 payments he received are taxable.

Explanation:

In the case when the life expectancy is 180 months and collected 192 payments prior he died

So according to the question, all the 12 payments would be received are taxable

Here the payment that received for 180 months would not be involved in the gross income and the remaining 12 payment would be taxable

Therefore the option d is correct

4 0
3 years ago
What is a example of good customer service?
PtichkaEL [24]

Answer:

Jet blue= thanks frequent customers with small gesturer

Tesla= meet your customers where they r at

7 0
3 years ago
Multi-market competition occurs when two or more diversified firms:
azamat

Answer:

The correct answer is letter "D": simultaneously compete against each other in the same product areas geographic markets.

Explanation:

Multi-market competition happens when companies offering a similar product make contact in multiple markets. The level o competition shapes according to the region where the goods or services are being offered and in different markets, different consumers decide which company is taken as the preferred.

Though, the constant contact of competitors in different regions could decrease their competition since they might use their mutual help in adverse areas to be able to conduct their businesses.

3 0
3 years ago
Deferral adjustments are needed when the business:_______
Mnenie [13.5K]

Answer: b. pays cash before the expense has been incurred.checked

d. receives cash before the revenue has been generated

Explanation:

Here is the complete question:

Deferral adjustments are needed when the business:

a. pays cash after the expense has been incurred.unchecked

b. pays cash before the expense has been incurred.checked

c. receives cash after the revenue has been generated.unchecked

d. receives cash before the revenue has been generated.

Adjustments are made during the end of every accounting period in order to report the revenues and the expenses in proper period at which they occur and also in order to report the assets and the liabilities at their appropriate amounts.

Deferral adjustment is when the revenue or the expense has been deferred or postponed and will therefore be reported on the income statement at a later period.

Previously deferred amounts will show on the balance sheet when a company pays cash before having to incur the expense or in a case whereby the company gets and collects cash before earning the revenue.

When revenues are made or when expenses are incurred, the previously deferred amounts will have to be adjusted and then, the amounts will be transferred to income statement through the use of the deferral adjustment.

5 0
3 years ago
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